These Terms are written to cover the Service as it may be offered across different app versions and feature rollouts. Some features and mechanisms described in these Terms may not be present in older versions of the app and may be introduced, enabled, disabled, or changed in future updates.
To help comply with platform policies (including Apple’s user-generated content requirements and heightened scrutiny for services that could be characterized as “random or anonymous chat”), Dekaf may restrict or disable certain features. In particular, Dekaf may allow limited guest/anonymous access for preview/browsing, but Messaging and other interactive communication features require authentication (e.g., Sign in with Apple and/or Google) and may be unavailable until you sign in.
For clarity (as of 20 February 2026):
Versions prior to 4.0 do not include these features/mechanisms:
Where a feature is not available in your app version, the related Terms apply only if/when that feature is enabled or present in your version.
Last Updated: 20 February 2026
Operator: DEKAF INTERACTIVE LTD EOOD
Address: 47 Cherni Vrah blvd., Lozenets Distr., Fl. 5, 1407 Sofia, Bulgaria
Phone: +359 87 762 0805
Support Contact: dekafapp@gmail.com
These Terms and Conditions (“Terms”) govern your access to and use of the Dekaf Connect mobile application and related services (collectively, “Dekaf Connect” or the “Service”). For convenience, “Dekaf” is used in these Terms as a short form for Dekaf Connect (and/or the Company operating the Service), unless the context indicates otherwise.
By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Age. You must be at least 18 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with consent of a parent/guardian.
Alcohol-related actions. If the Service enables drink-related requests in a Venue, you represent that you are of legal drinking age where the Venue is located. Dekaf Connect does not sell alcohol and does not guarantee fulfillment of any requests.
Not an emergency service. The Service is not an emergency service and is not monitored in real time. If you need urgent help, contact local emergency services or venue staff directly.
In-person interactions. The Service may facilitate interaction with other users in venues. You are responsible for your conduct and safety. Dekaf does not conduct background checks and does not guarantee user identity or behavior.
Authentication may be required. The Service may require you to authenticate (for example, via Sign in with Apple and/or Google) to access Messaging and other interactive features.
No anonymous chat commitment (legacy removal). To the extent any prior versions of the Service enabled “anonymous” chat or anonymous sessions, you acknowledge that Dekaf may disable or remove such functionality. Dekaf does not promise that any “anonymous” mode will be available.
Sign in with Apple / Google. The Service may allow you to sign in using Apple or Google sign-in methods. Authentication is handled by the relevant provider and may be subject to that provider’s terms and policies.
Your responsibility. You are responsible for maintaining control over access to your device and your sign-in methods and for any activity occurring through your use of the Service.
Reinstall/reset. If you delete the app, reinstall it, reset your device, or clear app storage, you may lose access to certain settings or data, subject to any restore features and applicable store rules.
Permissions may be required. Certain features (including the interactive map and “nearby” experiences) may require permissions such as Bluetooth and/or location-related permissions depending on your device and operating system.
If you deny permissions. If you deny or disable required permissions, some or all features may not function.
Accuracy disclaimer. Proximity/table estimation and “nearby” signals are inherently imperfect and may be affected by interference, crowded environments, venue layout, device differences, and network conditions.
No surveillance use. You agree not to use the Service to identify, track, or attempt to locate individuals outside the intended in-app experience.
Dekaf Connect provides Core Features—Map and Messaging—as part of the app experience. Core Features may still be affected by technical limitations, device settings, connectivity, or maintenance.
All features other than the Map and Messaging are generally Venue Features and rely on the Venue’s cooperation, configuration, staffing, and willingness to participate. Venue participation is optional and may be free of charge for approved venues, unless otherwise agreed in writing. You understand and agree that:
Dekaf Connect provides tools that may send requests/notifications to Venues (e.g., Send Drink, Call Waiter, Menu, Song Voting/Priority Song, Venue Perks). Dekaf Connect does not control Venue operations. Therefore:
we do not guarantee that any Venue Feature request will be delivered, seen, responded to, accepted, or fulfilled;
we do not guarantee wait times, service quality, availability, pricing, or outcomes;
Venue decisions (including refusal) may occur for legal compliance, safety, house rules, or operational constraints.
Menus, prices, allergens, availability, hours, descriptions, and other venue-provided information may be incomplete, inaccurate, or out of date. You are responsible for verifying critical information directly with the Venue, especially regarding allergens, dietary restrictions, and pricing.
Dekaf Connect is a technology platform and does not operate venues. No Venue is an agent, partner, joint venture, employer, or representative of Dekaf, and Dekaf is not an agent of any Venue. Any transaction, service, or interaction with a Venue (including alcohol service, pricing, allergen handling, entry decisions, service refusal, or staff conduct) is between you and the Venue, subject to the Venue’s rules and applicable law.
To the maximum extent permitted by law, you agree that Venue Parties are intended third-party beneficiaries of Sections 5 (Core vs Venue Features), 8 (Safety), 17 (Disclaimers), 18 (Limitation of Liability), 19 (Indemnification), and this Section 5.6, and may enforce those sections against you.
App-related release. To the maximum extent permitted by law, you release the Venue Parties from any claims, demands, damages, losses, liabilities, and expenses arising out of or related to:
your use of the Service at or in connection with a Venue; and/or
any failure, delay, error, interruption, or non-fulfillment of any Venue Feature request (e.g., menu display, call waiter, drink request, song voting/priority request, perks), including whether a request is delivered, seen, responded to, accepted, or fulfilled.
Covenant not to sue. To the maximum extent permitted by law, you agree not to bring or participate in any claim against any Venue Party for the app-related matters described above.
Limits. This Section does not apply to the extent prohibited by law and does not limit any non-waivable consumer rights or liability that cannot be limited under applicable law.
Optional profile details. You may optionally add profile information (e.g., profile photo, description, intro text, optional contact details).
You are responsible for your Content. You are solely responsible for Content you submit or display through the Service.
Content rules. You may not submit Content that is unlawful, threatening, harassing, defamatory, hateful, pornographic/sexually explicit, deceptive, or that infringes intellectual property or privacy rights.
License to operate the Service. You grant Dekaf Connect a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your Content only as necessary to operate, maintain, and improve the Service and enforce these Terms.
Removal. We may remove Content or restrict visibility/features if we reasonably believe it violates these Terms or creates safety, legal, or operational risk.
Limited message storage. Messaging is designed to be lightweight. As a general rule, Dekaf Connect stores only the most recent message by user in a given chat/conversation on our servers (i.e., limited chat history). Older messages may be overwritten or deleted automatically.
Delivery not guaranteed. Message delivery is not guaranteed and may fail due to connectivity, device settings, venue conditions, maintenance, moderation actions, or technical limitations.
Operational logs. Even with limited message storage, we may retain limited logs/records (e.g., timestamps, device/app identifiers, report-related records) as reasonably necessary to operate the Service, prevent abuse, enforce these Terms, and comply with legal obligations.
Blocking. You may be able to block other users. When you block a user, Dekaf Connect will take reasonable steps to restrict interactions between you and that user within the Service. However, we do not guarantee blocking will prevent all forms of contact or exposure in every circumstance.
Reporting. You may be able to report users or content. Reports must be made in good faith and not used to harass others or submit false claims.
No real-time monitoring. The Service (including reports) is not monitored in real time. We may review reports but are not obligated to do so, and we do not guarantee any particular outcome or timeframe.
Moderation tools. To help enforce these Terms and reduce harmful or objectionable content, we may use a combination of automated and human review methods, subject to availability and legal requirements.
Safety reminder. If you feel unsafe or need urgent help, contact local emergency services or venue staff directly.
You agree not to (and not to attempt to):
Harass or harm others. Harass, threaten, bully, stalk, discriminate against, or otherwise harm any person.
Spam or scams. Send spam, mass messages, fraudulent requests, malware, or deceptive content.
Impersonation. Impersonate another person, a venue, or venue staff.
Interfere with the Service. Disrupt, overload, probe, scan, or attempt to interfere with the Service or its security.
Reverse engineer. Copy, modify, decompile, reverse engineer, scrape, or attempt to extract source code or underlying ideas, except where prohibited by law.
Circumvent controls. Bypass or attempt to bypass restrictions, bans, access controls, paywalls, or security measures.
Presence simulation / spoofing. Simulate, spoof, fake, or manipulate location/proximity/table presence or any signals used by the Service (including beacon signals, device identifiers, app integrity signals, or other mechanisms).
Unlawful use. Use the Service for unlawful purposes or to facilitate illegal activity, including violating venue rules or applicable alcohol laws.
Device Identifier. To help operate the Service and prevent abuse, Dekaf Connect generates and/or collects an app-scoped identifier associated with your device or session (“Device Identifier”).
On Android, this identifier may be derived from certain device characteristics to create a stable, app-scoped identifier used solely for security and abuse prevention purposes.
On iOS, this identifier is a randomly generated app-scoped UUID stored securely by the app (for example, in the device Keychain).
Purpose. We use the Device Identifier to help:
prevent spam, fraud, and abuse;
detect and prevent presence simulation/spoofing or manipulation of signals used by the Service;
support blocking and reporting functionality;
enforce restrictions, temporary suspensions, and permanent bans for violations of these Terms.
No Advertising or Cross-App Tracking. Device Identifiers are not used for advertising, cross-app tracking, profiling for third-party marketing, or sharing with third parties for their own marketing purposes.
No Circumvention. You agree not to attempt to bypass or circumvent restrictions, bans, or security mechanisms, including by creating new sessions/accounts, switching sign-in methods to evade enforcement, manipulating identifiers, altering device characteristics, resetting devices, or otherwise attempting to avoid enforcement measures.
Retention. We may retain Device Identifiers and related enforcement records for as long as reasonably necessary to operate the Service, maintain security, enforce these Terms, and comply with legal obligations, as further described in our Privacy Policy.
Our right to act. We may investigate, restrict, suspend, or terminate your access to the Service (including any feature access) at any time if we reasonably believe you have violated these Terms, posed a safety risk, engaged in abuse/fraud, attempted presence simulation/spoofing, interfered with the Service, or otherwise created risk to users, venues, or Dekaf Connect.
No notice required. Enforcement action may be taken with or without notice.
No obligation to provide detailed reasons. We are not required to provide a detailed explanation for enforcement decisions, particularly where doing so could compromise security or abuse-prevention measures. Where required by applicable law, we may provide additional information.
Complaints/appeals (where available). Where available, you may submit a complaint or appeal regarding certain moderation decisions through our support contact. We may uphold, modify, or reverse our decision.
Effect. Upon termination, your right to use the Service ends immediately. Sections that by nature should survive termination (including IP, disclaimers, limitation of liability, indemnity, and Section 5.6) survive.
As of the Last Updated date above, Premium features are not offered for purchase and any “Premium” functionality may be disabled. In limited cases, Dekaf may enable certain premium-like features for free preview access on request (for example, for testing, demos, or venue pilots). Preview access:
has no cash value and is not a subscription;
may be time-limited and revoked at any time;
does not create any obligation to offer paid access in the future.
If we enable paid Premium access in the future, purchases will be offered only through the Apple App Store and/or Google Play (as applicable). Prices and package details will be shown in-app at the time of purchase.
If enabled, Premium access may be provided through time-limited passes and is not a subscription. Passes do not auto-renew.
If enabled, you acknowledge that Premium may unlock app capabilities but does not guarantee that any venue will enable, support, respond to, or fulfill Venue-Dependent Premium features, which may be disabled or unavailable depending on the venue.
If enabled, features such as Send Drink, Venue Perks, and Priority Song remain venue-controlled and not guaranteed.
Where available, you may be able to restore eligible purchases using a “Restore Purchases” function while signed into the same store account used to purchase.
If enabled, refunds are handled according to the policies of the store where you made the purchase (Apple App Store or Google Play), to the maximum extent permitted by law and store policies.
Self-service; limited support. Dekaf Connect is provided as a self-service application. We do not guarantee support availability or response times and are not required to provide phone support.
No SLA. Unless expressly agreed in writing, no service level agreement (SLA) applies. The Service may be unavailable or interrupted for maintenance, updates, technical issues, or events outside our control.
Changes. We may modify, suspend, or discontinue any part of the Service (including features or availability in certain venues) at any time.
Beta Features. We may offer some features as beta/experimental. Beta features may be changed, suspended, or discontinued at any time and may be less reliable than other features.
Our rights. The Service and its software, designs, logos, and other components are owned by the Company or its licensors and are protected by intellectual property laws.
License to you. We grant you a limited, revocable, non-transferable, non-exclusive license to use the Service for personal, lawful purposes in accordance with these Terms.
Restrictions. You may not copy, modify, distribute, sell, lease, or create derivative works from the Service except as permitted by law.
Feedback. If you submit suggestions, ideas, or feedback about the Service, you grant us the right to use it without restriction or compensation, and you understand we are not obligated to implement it.
Trademarks. “Dekaf Connect”, “Dekaf”, and any associated logos, names, and branding elements are trademarks of the Company (or its licensors). You may not use them without our prior written permission, except as permitted by law.
The Service may interact with third-party services you choose to use (for example, Apple/Google sign-in and app store systems). We are not responsible for third-party services outside our control, and your use of those services may be subject to the third party’s terms and policies.
App Store / Play Store disclaimer. To the extent required by applicable platform rules, Apple and Google are not responsible for the Service except as required by law, and your use of the App Store / Google Play is subject to their applicable terms.
Your use of the Service is also subject to our Privacy Policy: https://dekaf.app/en/privacy. The Privacy Policy explains how we collect, use, share, and retain information (including device identifiers and records related to enforcement, security, and limited messaging storage).
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties and conditions, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the above, we do not warrant that:
the Service will be uninterrupted, timely, secure, or error-free;
any information (including venue content such as menus, prices, allergens, hours, availability) will be accurate, complete, or up to date;
proximity/table estimation, “nearby” features, or venue beacon-related functionality will be accurate or reliable;
any Venue Feature request will be delivered, seen, responded to, accepted, or fulfilled;
messaging will be delivered successfully or retained beyond limited storage behavior.
Some jurisdictions do not allow the exclusion of certain warranties; in that case, exclusions apply only to the extent permitted.
To the maximum extent permitted by law:
No indirect damages. Dekaf Connect will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of (or inability to use) the Service.
Cap on direct liability. Dekaf Connect’s total liability for any claim arising out of or relating to the Service will not exceed the greater of:
EUR 0 (because Premium is currently not offered for purchase and the Service is currently free to users), or
EUR 50
Venue-controlled outcomes. Without limiting the above, Dekaf Connect is not liable for venue-controlled outcomes, including any act/omission by a Venue, refusal of service, delays, pricing decisions, content accuracy, or fulfillment/non-fulfillment of Venue Features.
Enforcement decisions. Dekaf Connect is not liable for restrictions, suspensions, terminations, content removals, or enforcement decisions made in accordance with these Terms.
Venue Parties covered (app-related). To the maximum extent permitted by law and to the extent Venue Parties are third-party beneficiaries under these Terms, the disclaimers and limitations in these Terms apply to claims against Venue Parties for app-related matters described in Section 5.6.
Nothing in these Terms limits liability that cannot be limited under applicable law (for example, certain consumer protections or liability for intentional misconduct where non-waivable).
To the maximum extent permitted by law (and noting that some jurisdictions may restrict consumer indemnities), you agree to defend, indemnify, and hold harmless the Dekaf Parties and Venue Parties from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to:
your use of the Service;
your Content;
your interactions with other users or venues;
your use of the Service at or in connection with a Venue, including disputes arising from your app-based requests/interactions;
your violation of these Terms or applicable law;
your attempt to spoof/simulate/manipulate presence, proximity, or other signals used by the Service.
We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including internet or network failures, app store outages, third-party service disruptions, venue operational issues, labor disputes, acts of government, acts of terrorism, war, fire, flood, earthquake, or other natural disasters.
Electronic communications. By using the Service, you consent to receive communications from us electronically (for example, in-app notices, email, or messages within the Service).
Notices to you. We may provide notices by posting them in the Service or by sending them to an email address you provide (if any).
Notices to us. You may send legal notices to dekafapp@gmail.com and/or the address listed above, unless we provide updated contact details.
We may update these Terms from time to time. If changes are material, we will provide notice (for example, in-app or via a posted update). By continuing to use the Service after the effective date of the updated Terms, you agree to the updated Terms.
These Terms are governed by the laws of Bulgaria, excluding conflict-of-law rules.
Courts located in Sofia, Bulgaria will have jurisdiction over disputes arising out of or relating to these Terms or the Service, unless mandatory consumer protection laws provide otherwise.
If you are a consumer, you may have rights under applicable law that cannot be waived; nothing in these Terms is intended to limit those rights.
Entire agreement. These Terms (together with the Privacy Policy and any posted policies/addenda) constitute the entire agreement between you and the Company regarding the Service.
Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Headings. Headings are for convenience only and do not affect interpretation.
Questions about these Terms: dekafapp@gmail.com
Legal notices: dekafapp@gmail.com
Address: 47 Cherni Vrah blvd., Lozenets Distr., Fl. 5, 1407 Sofia, Bulgaria
Phone: +359 87 762 0805
Effective Date: 13 February 2026
This Venue Owner Addendum (“Addendum”) forms part of the Dekaf Connect Terms and Conditions (“Main Terms”). If there is a conflict, this Addendum controls for venue-facing matters.
This Addendum applies to venues and their authorized personnel who access or use Dekaf Connect venue-facing tools and features.
Venue Tools. Dekaf Connect may provide Venue Tools to create and operate the Venue’s interactive map and to enable/configure Venue Features.
Android-only Builder. The Builder Tool is currently available on Android only. We may change platform availability at any time.
Self-service operation. Venue Tools are designed for self-service use. Support (if any) is limited and discretionary, and no SLA applies unless expressly agreed in writing.
Current free use. As of the Effective Date, access to Venue Tools and participation as an approved Venue is provided free of charge, unless Dekaf and the Venue enter into a separate written agreement stating otherwise.
Approval required. Venue access is subject to Dekaf’s approval and may be granted, withheld, suspended, or revoked at Dekaf’s discretion to protect users, venues, and the Service.
No separate contract required. A separate signed contract is not required for a Venue to use the Service under this Addendum. If the parties later sign a separate agreement, that agreement will control to the extent of any conflict.
Authority. By using Venue Tools, you represent that you have authority to act for and bind the Venue.
Authorized Users. The Venue is responsible for ensuring only authorized personnel access Venue Tools and for all activity conducted under the Venue’s access.
Security. The Venue must secure devices used for Venue Tools (e.g., PIN/biometrics), protect access credentials, and promptly notify us of suspected unauthorized access.
Venue responsibility. The Venue is solely responsible for creating and maintaining an accurate interactive map and correctly mapping beacons to tables/areas.
No accuracy guarantee. Beacon and proximity-based behavior can be affected by interference, crowd density, layout changes, device differences, and placement. Dekaf Connect does not guarantee accuracy or consistent performance.
Layout changes. The Venue must update its map and beacon/table mapping when table layouts or areas change.
Events. Venue Tools may allow the Venue to create and manage events and event-related content. The Venue is responsible for accuracy, required disclosures, and compliance with applicable laws and platform rules.
Real-time map view. Venue Tools may allow the Venue to view map activity in real time. This information is provided for operational purposes only and may be delayed, incomplete, or inaccurate.
Venue Content responsibility. Any content provided by the Venue (menus, prices, allergens, descriptions, perks, rules, hours, policies) is the Venue’s responsibility and must not be misleading, unlawful, or infringing. The Venue is responsible for compliance with consumer protection rules and for ensuring allergen/dietary information is handled appropriately.
Venue-controlled features. The Venue may enable, disable, limit, or configure Venue Features (menu display, call waiter, drink requests, song voting/priority requests, perks, and similar).
Operational responsibility. The Venue is solely responsible for staffing, response workflows, fulfillment decisions, service quality, refusal of service, substitutions, timing, pricing, and legal compliance.
No guest guarantee. The Venue acknowledges that the Main Terms state Venue Features are not guaranteed, and the Venue agrees not to market or represent venue actions as guaranteed unless expressly agreed in writing by Dekaf Connect.
Moderation Actions. Venue Tools may allow Moderation Actions such as removing a guest from the Venue’s interactive experience, restricting venue-specific interactions, or temporarily banning a guest from the Venue’s in-app experience.
Legitimate reasons required. The Venue agrees to use Moderation Actions only for legitimate operational or safety reasons (for example: harassment, threats, spam, suspected fraud, attempted manipulation/spoofing, violation of venue rules, disruptive conduct, or safety concerns).
Non-discrimination. The Venue must not use Moderation Actions unlawfully or in a discriminatory manner where prohibited by law.
Reason logging (recommended). The Venue should record a reason category for Moderation Actions to support consistent enforcement and dispute handling.
Venue responsibility. The Venue is responsible for its moderation decisions and for handling guest complaints related to Moderation Actions.
The Venue and its Authorized Users may not:
use Dekaf Connect as a surveillance tool or attempt to identify/track individuals outside the intended in-app experience;
attempt to deanonymize guests or harvest guest data outside what the Service provides;
scrape, export, or misuse operational data;
interfere with the Service, reverse engineer it, or bypass controls;
misrepresent Service capabilities, prices, availability, or outcomes (including making guarantees of fulfillment).
Dekaf Connect may provide the Venue with Provided Items such as beacons, stands/mounts, and marketing materials for use with the Service.
Unless expressly transferred in writing, all Provided Items remain the property of Dekaf Connect (or its suppliers). The Venue receives a limited, revocable, non-transferable right to use Provided Items only at the approved Venue location(s) and only for operating the Service.
The Venue must not sell, lease, lend, transfer, sublicense, pledge, or dispose of Provided Items.
The Venue is responsible for safeguarding Provided Items from theft, loss, misuse, tampering, and unauthorized relocation, and for instructing staff on proper handling. The Venue must not modify, open, reverse engineer, or attempt to repair Provided Items without written approval.
The Venue is solely responsible for installation/placement and must ensure Provided Items do not create hazards (including trip hazards or unsafe mounting) and comply with applicable safety requirements.
From delivery to the Venue until return (if required), the Venue bears risk of loss, theft, damage, or destruction of Provided Items, except to the extent caused by Dekaf Connect’s gross negligence or willful misconduct.
If Provided Items are lost, stolen, damaged, destroyed, or not returned when required, the Venue agrees to pay replacement fees equal to the then-current replacement cost (including shipping/handling and taxes) or as set out in Exhibit A (Replacement Fees).
The Venue must notify us promptly (and in any event within 48 hours) of loss, theft, suspected tampering, or material damage and reasonably cooperate with investigation.
Upon our request, termination of Venue participation, or discontinuation of the Service at the Venue, the Venue must return Provided Items within 14 days following our instructions. If items are not returned, replacement fees apply.
Promoter support. Dekaf Connect may use a third-party representative (“Promoter”) to deliver, install, configure, maintain, or retrieve Provided Items and to assist with Venue setup/training.
No venue agency. The Promoter is not the Venue’s employee or agent, and the Venue must not represent otherwise.
Handover. Provided Items are deemed delivered when placed at the Venue or made available to the Venue/staff. The Venue will reasonably cooperate with handover confirmation if requested.
When the Promoter leaves. When Promoter support ends, Dekaf Connect may, at its discretion:
retrieve some or all Provided Items; or
leave some or all Provided Items in place for continued use. If left in place, Provided Items remain Dekaf Connect property unless expressly transferred in writing, and the Venue becomes responsible for safeguarding them.
Post-departure loss. After Promoter support ends, the Venue bears risk of loss/theft/damage for Provided Items left at the Venue, and replacement fees may apply.
Venue-Supplied Items. The Venue may supply and register its own beacons/materials (“Venue-Supplied Items”).
Sole responsibility. The Venue is solely responsible for selection, purchase, ownership, installation, placement, maintenance, security, compatibility, and performance of Venue-Supplied Items, and for compliance with applicable laws and safety requirements.
No warranties/support. Dekaf Connect does not provide warranties or guarantees for Venue-Supplied Items and does not guarantee compatibility or performance.
Risk and liability. The Venue bears all risk of loss/theft/damage and liability arising from Venue-Supplied Items, including injury, property damage, or operational disruption.
Indemnity. The Venue agrees to defend, indemnify, and hold harmless Dekaf Connect from claims arising out of or related to Venue-Supplied Items.
Suspension. We may suspend or restrict Venue Tools or specific capabilities if we reasonably believe there is fraud, abuse, a security incident, legal risk, or a violation of the Main Terms/Addendum.
Termination. Either party may terminate Venue access on 7 days notice (or immediately for material breach), unless a separate signed agreement states otherwise.
Effect. Upon termination, Venue Tools access ends and Venue Features may be disabled for the Venue. Sections intended to survive (equipment obligations, confidentiality, liability limits, indemnities) survive.
The Venue agrees to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, and agents from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to:
Venue operations and staff conduct;
Venue Content (menus/prices/allergens/events/perks);
fulfillment or non-fulfillment of Venue Features;
Moderation Actions and venue rule enforcement;
installation/placement/maintenance of beacons or other equipment (including hazards);
Venue-Supplied Items and their use;
violations of applicable laws by the Venue (including alcohol and consumer protection obligations).
To the maximum extent permitted by law, the disclaimers and limitations of liability in the Main Terms apply to the Venue Owner’s use of the Venue Tools and the Service. The Venue acknowledges that Dekaf does not guarantee accuracy of beacon/proximity behavior, guest outcomes, or fulfillment of Venue Features, and the Venue assumes responsibility for its own operations, staffing, pricing, and legal compliance.
If Provided Items are lost, stolen, damaged, destroyed, or not returned when required, the Venue will pay the actual replacement cost of the item(s) (including shipping/handling and applicable taxes) based on Dekaf’s then-current supplier pricing.